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Rewards + Referrals FAQs
We love your questions! Here are some of our most commonly asked questions. If you can’t find the answer you’re looking for, let us know and we’ll get you an answer a.s.a.p.!
Looking for something else?
Do my Beauty Bucks/points expire?
Beauty bucks are valid for 24 months (or 2 years) after they are issued. If you haven’t made any purchases for 24 months after issue, your points will expire.
Every time you make a purchase, your expiration date will automatically extend for all of your beauty bucks. That’s plenty of time to use them to fill up your cart, gorgeous!
And let’s be honest. With so many great products to choose from, expiring beauty bucks will likely never hit your radar.
What is the Boss Beauties Elite Program?
The Boss Beauties Elite program is a 100% free rewards program. As a member of the program, you can earn points on every purchase, along with a slew of other ways to share your love of BBE (while getting a little somethin’ somethin’ in return).
Your beauty bucks may be redeemed for store credit—score!🏄🏽♀️
How do I join Boss Beauties Elite?
Any purchase after June 15th, 2020 automatically enrolls you in our rewards program. That means that after your next purchase, you’ll see the welcome bonus of 50 beauty bucks added to your account. Just make sure you registered an account with our webiste and didn’t check out as a guest. 🌴
We’ll credit you with “beauty bucks” for every dollar you spend. Earn 100 Beauty Bucks and you’ll earn $10 off your next order. Pretty sweet, huh?
Why aren’t previous purchases crediting me with Beauty Bucks?
Sorry babe, but we don’t retroactively credit beauty bucks for purchases prior to our rewards program launch date of Monday, June 15th, 2020. However, any purchases after this point will assuredly count toward your beauty bucks balance.
How do I earn Beauty Bucks?
Let us count the ways.🧐 First and foremost, sign up! Just registering with beauty by earth earns you a cool 50 Beauty Bucks.
Every trip around the sun you take (your bday, silly! 🥳) will earn you 100 beauty bucks. Show your love and earn 10 beauty bucks for each account of ours you follow on Instagram, Facebook and by subscribing to our YouTube channel.
Help us level up by sharing a review with a photo on Facebook for another 50 big ones. Head on over to our website where every review with a photo will earn you 100 Beauty Bucks (yup, that’s $10 credit on our store)!
Finally, the last way is to not keep the program to yourself! Refer a friend and you’ll gain 100 points and your friend will get $10 off. Where to begin?
Can I earn Beauty Bucks if I purchase products on Amazon or retail stores?
Unfortunately, no. You can only earn rewards from purchases made directly on BeautyByEarth.com.
Can I combine my rewards from multiple accounts into a single account?
Absolutely! If you end up with more than one account, send an email to [email protected] and drop us a line. Make sure to also tell us which account you’d like to keep.
How can I check my BBE Referral Program rewards balance?
Login to your account. Your Beauty Bucks balance will be visible on your My Account page, as well as under the shopping cart icon, and on the rewards and referrals pages.
THE BBE DIFFERENCE
What happens to my beauty bucks if I return something I purchased?
If you make a return (sad face!), the beauty bucks earned from that purchase will be deducted from your account.
If I make a purchase with beauty bucks and end up returning the item, do I get my beauty bucks credited back to my account?
If you make a return, we’ll get your beauty bucks back to you. Please reach out to our customer support team if you have any troubles and we’ll get you sorted straight away!
I can’t log into my account. What do I do?
Try clicking, “Lost Your Password” on the login page and you’ll get an email walking you through the password reset process. If you’re still stuck after that, send us an email at [email protected] and we’ll get back to you asap!
I performed an action that you reward with beauty bucks (like sharing a review or social post) but my beauty bucks aren’t showing up.
What can I redeem my Beauty Bucks/points for?
Anything and everything! O.k., anything that’s on our website, that is. Sorry, you can’t cash your beauty bucks in for diamonds but you can use them to purchase any of our incredible natural beauty products. That’s just as good, though, right?
How do I spend my Beauty Bucks?
Whenever your balance reaches 100, 150, 200, or 250 you can spend, spend, spend! Beauty bucks work like cash, so for every 100 Beauty Bucks you rack up, you’ll get $10 to spend in our store. Pretty awesome, no? 💸
Does it cost anything to begin earning beauty bucks?
Nope! You start automatically earning rewards after your very first purchase from our store. Create an account and score 50 points—absolutely free.
WHY ORGANIC / NATURAL?
How long will it take for my Beauty Bucks to show up on my account?
It can take up to 24 hours for Beauty Bucks/points to show up on your account. Let the countdown begin!
I left a review, but I don’t see the review and I haven’t gotten my beauty bucks. What’s up?
Reviews need to be approved by both us and you! Make sure you’ve checked the email you entered when you submitted your review so you can approve it! We will be working like lightning to approve it on our end as well. Once both of us have approved the review, your points will be added within 24 hours.
Why are some of my friend’s emails not working for sending referrals?
Hmm, most likely the emails you were sending to already were registered beauty by earth customers. That’s awesome, actually, so we’re not sad. 🥰 But if you’d like to earn a referral, please try a different email address. If they’ve never shopped with us before, you’ll get $10 when they use your link to make their first order of $50. 🌴
Shipping Policy Snapshot
ALL US orders for $50 or more ship FREE!* We pride ourselves on fast, accurate delivery, and great service.
*Some exclusions apply. Free shipping is restricted to the 48 continental states, excluding Alaska, Hawaii, and Puerto Rico.
Returns Policy Snapshot
At Beauty By Earth, your satisfaction is incredibly important to us! That’s why we offer our “Love it or Money Back” 30-day guarantee on all of our products. It’s really that simple.
> FYI, samples & free gifts with purchase are not returnable, but we’re pretty sure you guessed that already.