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[vc_row][vc_column width=”1/1″][vc_separator type=”transparent” position=”center” thickness=”30px”][/vc_column][/vc_row][vc_row][vc_column width=”2/3″][vc_accordion][vc_accordion_tab title=”WHAT IS YOUR RETURNS & REFUNDS POLICY?”][vc_column_text]If you’re not satisfied with your purchase you can return it within 30 days – HASSLE FREE and we will refund the original purchase price of the product.


Please note the following items are non-refundable:

  1. Original Shipping Charges
  2. Gift Cards

[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”HOW DO I RETURN AN ITEM TO YOU?”][vc_column_text]1. Email [email protected] your return request with the following information:

a. Contact information (name, phone number, email address)

b. Place of Purchase (Website, Amazon, etc.)

c. Order Number

d. Item Purchased

e. Reason for Return


2. Beauty by Earth will email you a shipping label to return the item.


3. Mail your return, using the label provided, back to Beauty by Earth with the following included in the shipment:

a. Original Purchase Receipt

b. A Note Stating Reason for Return[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”WHEN WILL I RECEIVE MY REFUND?”][vc_column_text]Refunds are processed within 2 to 5 days and will be re-credited to the original method of payment.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”IS THERE A RESTOCKING CHARGE FOR RETURNED ITEMS?”][vc_column_text]Nope! No restocking fee and no hassle![/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”DAMAGED OR DEFECTIVE ITEMS?”][vc_column_text]If an item is defective or was damaged in transit we’ll get it replaced ASAP. Just drop us a line at [email protected] and be sure to include your Order Number in the email subject line.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”CAN I CANCEL AN ORDER THAT IS BACKORDERED OR NOT SHIPPED YET?”][vc_column_text]Yes you can, if your item is on backorder or hasn’t been shipped, you can contact customer service at [email protected]. We will cancel your order for a full refund. Be sure to include your Order Number in the email subject line.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”OTHER QUESTIONS”][vc_column_text]Do you have another question not answered here? We’re here to help! Just Contact Us![/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_column][vc_column width=”1/3″][vc_single_image image=”841″ alignment=”center” border_color=”grey” img_link_target=”_self” img_size=”full”][vc_column_text]Beauty by Earth’s commitment to quality natural beauty products is unmatched and we stand firmly behind our products with our 100% Satisfaction Guarantee.


If you have any questions on our return policy please Contact Us[/vc_column_text][/vc_column][/vc_row]